Thank you for shopping with Vesalight. This Shipping Policy explains how we process and deliver your order.
Processing Time
All orders are processed within 1–2 business days after payment confirmation. Orders are not shipped or delivered on weekends or holidays.
Shipping Time
Once your order has shipped, delivery typically takes 5–10 business days within the continental United States and Canada. Delivery times may vary depending on your location and the carrier.
Shipping Rates
We offer free standard shipping on all orders within the United States and Canada, with no minimum purchase required.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number so you can follow your package's progress.
Shipping Delays
While we make every effort to meet estimated delivery times, occasional delays may occur due to carrier issues, weather, customs, or high order volume. We appreciate your patience and will keep you informed if a significant delay occurs.
Damaged or Lost Packages
If your order arrives damaged or does not arrive within the estimated delivery window, please contact us at support@vesalight.com within 48 hours of the delivery date (or expected delivery date) so we can assist you promptly.
International Shipping
At this time, we currently ship within the United States and Canada only.
Contact Us
If you have any questions about your shipment, reach out to our customer support team at support@vesalight.com.